Trilok chanderParticipant@trilok_chanderApril 4, 2017 at 4:06 pm #168
i have bought the reflex today and i’m unable to connect it to the phone though i have installed the reflex app… its asking to refresh.. though i’ve did a lot no devices are displayed in it.. my phone is nextbit ROBIN and it runs NOUGAT android version.April 5, 2017 at 4:23 pm #179
Do make sure to turn on your location while pairing your phone with the band. Try this and it should work. Let us know if you are facing any issues.Sneha NairParticipant@sneha_nairApril 7, 2017 at 1:08 am #186
I am using HTC Desire 820q which runs on android 4.4
I have been unable to connect Reflex with the app. In have tried turning on the location, having the Bluetooth on but it hasn’t helped. The app doesn’t detect the band. Please help!April 13, 2017 at 2:17 pm #195
Do force stop the app and try again. Let us know if you are still facing an issue.Jayaraj VParticipant@jayaraj_vAnonymous @April 20, 2017 at 10:48 am #205
The Reflex band does not connect to my HTC desire 620 running android 4.4.2. I tried with location and bluetooth turned on. Even forced stop and relaunching does not work.karan dahiyaParticipant@karan_dahiyaApril 28, 2017 at 9:32 pm #221
I accidently deleted my fastrack reflex from reflex app… now it is not detecting the device…how should I resolve this issue. Please helpApril 29, 2017 at 1:07 pm #222
Make sure your Reflex is charged. That might be one reason why it’s not being detected. Let us know if you are facing any other issues.karan dahiyaParticipant@karan_dahiyaApril 29, 2017 at 2:37 pm #226
I am still not able to detect my fastrack reflex on the app even after fully charging it.. same problem is prevailing..please helpMay 2, 2017 at 11:23 am #235
Make sure to update your app to the latest version. Let us know if you face any issues.Ravi MosesParticipant@ravi_mosesJanuary 12, 2018 at 7:10 am #289
I have lava R1s my band is not connecting. Location mode is high accuracy still not connecting… Any possible to connect without location settingSandhya RatiParticipant@sandhya_ratiJanuary 15, 2018 at 10:58 am #294
I am using Panasonic mobile. Android 4.4 version. I have installed the Fastrack reflex app in the mobile and able to connect the device using Bluetooth. But, after registration of my name and details app isn’t responding. Kindly suggest me. What should be done so that this app works out for me.
Thanks in advance…..Jasleen MarwahParticipant@jasleen_marwahJanuary 21, 2018 at 12:03 pm #300
I’m not at all happy with the product.
It worked fine for 2-3 days after that only the sleep mode time is showing on my fastrack watch.
At times it gets connected with my iPhone 6s Plus rest of the time not.
I have just wasted my money on the product.
Is there any way to return it.
If not then make it work then.Mohammed IbrahimParticipant@mohammed_ibrahimJanuary 28, 2018 at 8:40 pm #306
I have an iPhone 7, my steps are not showing in the app but shows in the band. Please help
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