Amogh SachdevaParticipant@amogh_sachdevaReflexKeymaster@reflexadminApril 6, 2017 at 10:48 pm #183
We’re looking into the issue and will update you shortly.Sandesh BorhadeParticipant@sandesh_borhadeJanuary 4, 2018 at 12:23 pm #267
Not able to see the contact name on my reflex band.
Please do address the issue.
SandeshSandesh BorhadeParticipant@sandesh_borhadeJanuary 4, 2018 at 8:25 pm #268
I have given the required permission to my contacts details. Still no name nor the number displayed on my tracker.
ThanksJanuary 5, 2018 at 5:05 pm #271
Hi, since last some days i am facing this issue. Whenever someone calls band shows name of the previous caller.
I tried uninstalling and reinstalling application, as uninstalling and reinstalling didn’t work i also tried factory resetting my phone.
Even after doing a factory reset, band has shown name of previous caller who called me before factory reset.
I think it is the band, which stores name of previous caller and it get triggered when ever a call comes, so i suppose there is some bug in the firmware.
This problem was not there in the band some days back and i am unable to figure out what has gone wrong.
I think it can be fixed with a good firmware update.January 10, 2018 at 10:41 am #282
Hi, Problem is resolved.
there was something in band only, follow the following procedure this may help you too.
Open Reflex Application > Go to Menu > Band Settings > Watch Display > Change all the Display Settings to Hide > Click Save
Check once if the previous contacts issue is solved. Mine was solved at this stage,
Now again change all the status to Show and click save, check again the contact issue is solved now. 🙂
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